This was a great business in its day. We have bought watches and rings from them since they were a Ma and Pa store in south Cambridge. They cleaned a ring for us and 1 of the diamonds fell out a few hours later and was lost. Went back to the store the next day and explained what happened. Received a very rude response but stayed calm and said we understand things happen. They said it was our problem but would give a discounted rate on the repair. The quoted price was over double from from another local jeweler with the same grade of stone. Very unfortunate when a store gets to big to service its past customer with a little respect.
Love the selection of watchs hooked me up big time! Will be back!!
Super staff, and an overall great shopping experience. The staff were very friendly and helpful. After explaining to the sales associate what I was looking for, she showed me multiple options, all which were great. They were clear and explained the differences between the options. They even offered to gift wrap it for me as it was a Christmas present for my girlfriend. I would definitely recommend this store to everyone!
My wife wanted her wedding ring checked out as it's been a few years since she had the claws checked to make sure she wouldn't lose a diamond. We were met on a Sunday afternoon by the original owner who welcomed us in, we thought that was nice.The new Hespeler Rd. store is breathtaking, I thought to myself "this is a going to cost a lot" looking at the store. The owner looked at it under his eyepiece and said it needs one claw fixed and one part repaired were a heirloom ring was added to the original ring, as piece had let go (that wasn't done at Raffi's, it was added by another store years ago, the engagement ring welded to the wedding ring then the third ring). We were advised that Wolfgang, their Goldsmith would call us the next day with an estimate, he did and surprisingly the fee was way less than we thought, we were actually very surprised how low the fee was to be honest. We picked it up today, and it's breathtaking how clean and beautiful it looks. You can see the pride the goldsmith put into his craftsmanship. These guys are as honest as the day is long, everyone in there is very friendly. I had questions about my Rolex and Chris answered all my questions. We won't go to any other Jeweller from now on.
Chris is hands down the best. Very professional and treats everyone with respect. Go see him at there new store on hespeler!
Raffi Jewellers Flagship Boutique is a Canadian Jewelry Store based in Cambridge, Ontario. Raffi Jewellers Flagship Boutique is located at 299 Hespeler Rd, Cambridge, ON N1R 3H8, Canada.
Please contact with Raffi Jewellers Flagship Boutique using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Raffi Jewellers Flagship Boutique opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
You Might Also Consider